Privacy Policy

1. Information We Collect

• Contact details such as name, email address, and company
• Account and commercial information, including billing and contract records
• Technical information including browser type, device metadata, and IP address
• Service usage information, event logs, and support communication history

2. How We Use Information

• Provide, operate, and support our services and project delivery work
• Improve service reliability, quality assurance, and platform security
• Communicate account, operational, and product updates when relevant
• Comply with legal, regulatory, accounting, and contractual obligations

3. Legal Basis and Consent

Where applicable, we process personal data under one or more legal bases: performance of a contract, compliance with legal obligations, legitimate interests in running and securing our business, and consent where required for specific activities.

4. Data Sharing

We may share data with trusted service providers that support hosting, analytics, communication, payments, or operations. We may also disclose information when required by law or to protect rights and security. We do not sell personal data.

5. Retention

We retain personal data only as long as necessary for service delivery, legal obligations, dispute resolution, and legitimate business records, generally up to 7 years for records that must be retained under Dutch tax and accounting obligations unless a longer period is required by law.

6. Security

We apply technical and organizational safeguards including access controls, encryption in transit where appropriate, monitoring, and incident response practices designed to reduce unauthorized access risk.

7. Cookies

Our website may use essential, analytics, and performance cookies. You can control cookie preferences through browser settings and any consent tools made available on the site.

8. Your Rights

• Request access to personal data we hold about you
• Request correction, restriction, or deletion where applicable
• Request data portability where technically feasible
• Lodge a complaint with a competent supervisory authority

9. Contact for Privacy Requests

Email: info@enverelectronics.com

Postal: Aalsterweg 122, 5615CJ Eindhoven